Refund policy

We want you to love your purchase. If something isn't right, we're here to help.

Print-on-Demand Policy

Because each item at Seraven is custom-printed specifically for you after you place your order, we do not offer refunds or returns on standard orders. This made-to-order approach allows us to reduce waste and offer you unique designs at great prices.

Eligible Refunds

We do offer refunds or replacements in the following circumstances:

• Wrong items received - You received a different product than what you ordered
• Damaged products - Your item arrived with printing defects, tears, stains, or other damage
• Defective products - Manufacturing issues that affect the quality or wearability of the item
• Non-delivery - Your order never arrived after a reasonable timeframe

How to Request a Refund

All refund requests must be submitted within 30 days of the purchase date. Please contact us at macabdo25@gmail.com with:

• Your order number
• Photos of the damaged/incorrect item (if applicable)
• A brief description of the issue

We'll review your request promptly and work with you to make it right.

Policy Updates

This Refund Policy may be updated at any time. For the most current version or any questions, please contact us at macabdo25@gmail.com.